How do you respect medical ethics?

All content is informative, validated by the practitioner, with no testimonials, no comparison with other practitioners and no before/after. Fees and access conditions are displayed. We recommend a review by the practitioner's legal counsel: ethical responsibility remains the doctor's, and our role is to provide a set-up that is compliant by design.

Do you send health data to advertising platforms?

No. No medical form, no appointment booking and no health data is sent to Meta, Google or any other advertising platform. All patient data must be hosted by an HDS-certified host: this is a condition of our deployments.

What is the difference from platforms such as Doctolib?

Doctolib handles appointment booking very well. We work upstream and around it: clear information for patients, especially international ones, multilingual administrative answers, logistics coordination and follow-up, on your own website.

Does the AI assistant give medical advice?

Never. It always introduces itself as an AI and is limited to administrative and logistical questions: languages, travel, documents, lead times. It prepares an administrative sheet for the front desk and hands over to a human at any time.

How long does deployment take?

The diagnostic phase takes around 10 days. The website, consented measurement and the guidance assistant are up and running within 3 to 4 weeks, after the practitioner has validated the content.

Longevity Clinics & Regenerative Medicine · Paris · Monaco · Switzerland

Inform, guide and support your patients while respecting medical ethics.

For longevity clinics and practitioners welcoming international patients: clear, validated information, an AI assistant that answers practical questions in several languages, and no health data sent to advertising platforms.

Request a confidential clinic diagnostic Discover the patient journey

Administrative guidance in FR, EN, AR, RU
AI assistant response, declared as such
Health data sent to advertising platforms
Certified hosting required for patient data

Why classic marketing is not suited to medical communication.

Legal risk & health-data GDPR

Using third-party advertising trackers on medical forms exposes clinics to sanctions from the French data protection authority (CNIL) and betrays the trust of patients who care about their privacy.

Patients left without answers

A patient from Dubai or New York writing to a clinic in Paris or Switzerland expects a quick answer to their practical questions, in their own language. A 24 to 48-hour silence leaves them without information.

Overloaded front desks

Teams waste precious time on repetitive administrative questions (language, travel, documents, lead times), at the expense of caring for patients.

The patient journey in 4 steps, compliant by design.

Click on each step to see what is put in place.

Consultation between a doctor and a patient in a practice

Step 01 · Informative content validated by the practitioner

Clear information & visibility

Pages that explain your protocols with rigour and restraint, present your background and actual qualifications, and display your fees and access conditions, as required by the French Public Health Code (art. R.4127-53). Visibility rests on the quality of information, not on promotion.

Components & technical protocols:

Content validated by the practitioner
Fees and conditions displayed
No testimonials, no before/after
Informative organic search

Guidance assistant: Active 24/7
Administrative response: < 60 seconds
Health data: Never sent to ad networks
Fees: Clearly displayed

Dr Laurent Dumas · Aesthetic surgery

A complete redesign of a surgeon's website and brand identity, with bilingual FR/EN content and organic search rankings preserved during the migration.

Sector case study · Paris

Organic search: Rankings preserved during the migration
Content: Bilingual website
Scope: Website, brand identity, content

Read the case study

What we do, and what we refuse to do.

Medicine must not be practised as a business (Article R.4127-19 of the French Public Health Code). Our set-up is designed to inform, not to promote.

We put in place

Informative content, validated by the practitioner before publication
Display of fees and conditions of access to care
An AI assistant declared as such, limited to administrative questions
Aggregated audience measurement, subject to consent
HDS-certified hosting for all patient data

We never do

Promises of revenue, cost per patient or ROAS
Patient testimonials, before/after or comparisons
Titles or specialties not recognised by the Medical Council
Transmission of health data to Meta, Google or any ad network
Medical advice from the AI assistant, or sorting patients by budget

Ethical responsibility remains the practitioner's. We recommend having each set-up reviewed by their legal counsel.

Classic agency approach vs the Histoires Digitales Infrastructure.

Classic web & marketing agency

Third-party advertising trackers placed on medical forms
Promotional messages incompatible with medical ethics
International patients' questions unanswered for 24 to 72 h
Generic design that does not inspire trust
No guidance on professional regulatory rules

Histoires Digitales SystemCompliant by design

No health data sent to advertising platforms
AI assistant declared as such, limited to administrative questions
Response in under 60 seconds, in 4 languages
Understated, informative and polished art direction
Content subject to validation by the practitioner and their counsel

Answers for clinic directors and practitioners

Professional secrecy & Absolute confidentiality

Request a private clinic diagnostic

A direct conversation with the Histoires Digitales management under a non-disclosure agreement (NDA). An audit of your patient flow and a model of your AI concierge.